You could take a fortnight off. You just couldn't turn your phone off.

That's the gap. Not what your team knows — what actually keeps running when you're not there.

Most practice owners know more about running a good practice than they've managed to build into how the place actually runs. Knowing what good looks like is the easy part. Knowing how far off you are, and where, is the bit that changes things.

This gives you a straight read on where that gap sits in your practice, and what would close it.

Ten honest questions, two minutes. Answer for how things really are rather than how you'd like them to be, because that's the version that's useful. There are no right answers and nothing here is scored against anyone else.